Shipping Policy

We currently stock inventory at warehouses in the following regions: Germany, the UK, the US and China. Based on the inventory and shipping conditions at these warehouses, global shipping fees are categorized into the following three scenarios:

 

List 1: Countries and regions with no additional shipping fees

- Americas: the United States (excluding Alaska, Guam, Hawaii, the Marshall Islands, Puerto Rico, and the Virgin Islands)

- Asia: Hong Kong, Japan, Macao, Taiwan

- Europe: Austria, Belgium, Bulgaria, Czech Republic, Germany, Hungary, Ireland, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, United Kingdom

 

List 2: Countries and regions with additional shipping fees

- Americas: Canada

- Europe: Cyprus, Denmark, Estonia, Finland, France, Greece, Italy, Latvia, Lithuania, Portugal, Romania, Spain, Sweden

- Oceania: Australia, New Zealand

For countries or regions in List 1&2, estimated delivery times fall within 5-15 business days, depending on your location and the inventory status at the respective warehouse. In case an item is out of stock, we will promptly communicate with you to provide updates. To ensure a smooth delivery process, please make sure to provide an accurate street address (not a PO Box) and up-to-date contact information during checkout.

Please note that you can contact us to modify the address within 24 hours after placing an order. After 24 hours, changes are not possible. If you need to make modifications, please contact us for consultation and be prepared to cover the shipping costs yourself.

Please be aware that severe weather conditions may cause logistical delays.

Other countries and regions

We offer international shipping to most destinations worldwide. For countries or regions not listed above, orders may need to be shipped directly from the factory or dispatched from a warehouse in a nearby country. Please contact our customer service at info@easicyco.com so we can evaluate your specific location and confirm: 

- whether delivery to your address is possible,

- whether additional shipping charges apply,

- and the estimated transit time. 

Please note that international orders typically take 10–25 business days for delivery, although some destinations may require longer.

 

Notes and Explanations  

 

Shipment for an Order with Multiple Items

We aim to have all your items delivered together. However, due to varying shipping options, we may occasionally send products separately. You will receive a shipment notification email once an item is dispatched.

 

Order Cancellation

To cancel your order before the product is manufactured or shipped, please contact us. Full refunds are available for canceled orders. If the product has already been shipped, cancellation is not possible. To cancel your order after receiving the goods, refer to our return policy

Customs, Duties, and Taxes

When ordering EasiCyco products, you are responsible for ensuring lawful importation into the destination country. The recipient acts as the importer of record and must comply with all laws and regulations of the destination country. Additional customs clearance charges must be borne by the recipient; for more information, consult your local customs office.

P.S. Customs clearance procedures may cause delays beyond our original delivery estimates.

Shipping Support 

Our website is accessible anytime you wish to enhance your ride, allowing you to place orders 24/7/365. Our dedicated customer service team is eager to assist with any questions or concerns you may have. To connect with a member of our service team, please don't hesitate to contact us.